If you are not satisfied with your scrunchies or headbands, return them (and notify me by phone or email) within ten (10) days of your receipt of the product for a full refund. I ask that you pay the shipping to return them to me. Please call or email first for returns: Telephone: 314-824-4311 email: PennysBoutique@gmail.com
All scrunchies and headbands come with a three (3) month warranty from the date of receipt. Please call or email so I can be expecting it and can let you know it has been received. In most cases, an email with a picture of the broken scrunchy will be sufficient. I will repair or replace your scrunchy or headband. (Please keep the broken item until we’ve spoken/emailed – if I don’t have more of that fabric, I may ask you to return it for repair.)
Send Returns and Repairs to
Penny’s Boutique, LLC
2110 Chelsea Ct.
Arnold, MO 63010